Careers

Dynatronics seeks a quality-minded Field Service Technician to support dealers and customers in its U.S. Eastern Region. This position is based out of its Chesterfield, MI location, but requires frequent local travel.

Responsibilities:

• Install, inspect, maintain, calibrate, and repair a wide variety of Dynatronics physical therapy equipment according to medical standard guidelines and factory specifications.
• Educate, train, and advise dealers and customers on safe clinical application of patient care equipment.
• Write up service/work orders and record service calls in database.

Qualifications:

• Solid technical, electronics, and mechanical troubleshooting and repair ability
• Professional customer service skills
• Strong, quality-minded work ethic
• Must be able to safely, regularly lift 50 - 75 lbs.
• Valid driver license
• Associate’s degree in electronics-related field, or the equivalent work experience.

Pay Rate: $18 - $20/hour, commensurate with experience

This position is full-time (40 hours/week), benefit-eligible, and offers affordable health insurance, a 401(k) retirement plan, and paid time off (PTO)

To Apply:

• To be considered for this position, submit your cover letter and resume to careers@dynatronics.com.

The Purchasing Agent partners with the Purchasing Manager to determine inventory levels, create purchase orders, manage supplier performance and support production.

Essential Functions & Responsibilities:

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Determine inventory levels and reports what needs to be purchased to Purchasing Manager
• Review and process requisitions for raw material (and other product) needs for production
• Source product and follow approval processes for supplier, pricing and PO approvals
• Manage suppliers and address performance issues.
• Drive to continuous improvement goals; quality, cost and delivery
• Create orders, manage delivery, maintain line of sight to inventory and production scheduling
• Resolve issues of price and delivery and escalate issues in a timely manner to management.
• Interact with and answer questions from reps & agents regarding products and availability.
• Track orders and provide information to various groups in a proactive and professional manner.
• Resolve invoice issues in a timely manner.
• Resolve quality and delivery issues in support of company objectives.
• Support internal Customers, develop positive relationship with suppliers and search market for best SC solutions

Competencies:

• Continuous-improvement, quality-first, and proactive mindset
• Strong attention to detail, efficient time management, and effective organizational skills
• Ability to perform a wide variety of tasks and multi-task efficiently
• Ability to remain calm under pressure and work to deadlines
• Ability to read, comprehend, follow, and write instructions
• Familiarity with raw material buying; key materials are wood, vinyl, foam
• Ability to understand DRAWING and work in a design-for-build environment
• Ability to add and subtract, and perform simple division and multiplication
• Ability to build and maintain rapport with all company departments and suppliers
• ERP system data entry and report management
• Thorough written and verbal communications, proficient in 10-key and typing
• High School Diploma/GED
• Vocational/technical school certification or bachelor's degree, or equivalent work experience
• At least 2 years prior experience in supply chain, procurement and inventory

Essential Functions & Responsibilities:

This is a full-time, benefit-eligible position. Evening and weekend work may be required as job duties demand.

To Apply:

To be considered for this position, submit your cover letter and resume to careers@dynatronics.com.

The Quality Control Specialist is responsible to verify the quality of the material coming into the facility and the product quality being shipped to the customer. Also, maintains and improves the quality processes from incoming material inspection to final product inspection. This position is also responsible to collect data and prepare documentation for the Quality System and report progress regularly.

Responsibilities

• Approve incoming materials, in-process production, and finished goods by confirming specifications and conducting visual and measurement tests.
• Reject and return unacceptable materials based on incoming inspections and document supplier performance.
• Troubleshoot and work with production teams to resolve non-conformances. Communicate required adjustments to production manager when needed.
• Return products for re-work based on finished product inspections. Confirm re-work.
• Documents inspection results by completing reports and logs; summarizing re-work and waste; inputting data into quality database.
• Manage customer complaints
• Maintains safe and healthy work environment by following standards and procedures, complying with legal regulations.
• Conduct training on minimizing adverse impact to production quality and continuity of production.
• Ensure good documentation practices during document review and inspection.
• Report quality measurements monthly (End of Line Approvals/Rejects, Complaints, CAPAs)
• Perform special projects as assigned by the Director of QA & RA.
• Perform additional, related duties as needed.

Competencies

• Proficient in Microsoft Suite Office (Excel, Word, PowerPoint, Outlook) strongly preferred
• Professional communication skills (written and verbal)
• Versatile attention to detail (e.g., woodshop, paint, cut & sew products) and strong organizational skills
• Thorough knowledge of quality control processes, practices, and best practices standards
• Ability to manage multiple projects, priorities and tasks
• Ability to read, comprehend, and follow written instructions, part prints, drawings, and component specifications
• Continuous-improvement mindset
• Responsible and trustworthy
• Ability to add and subtract, and perform simple division and multiplication
• Strong problem-solving, judgment, and decision-making skills.
• Proficient in document control preferred

Experience & Education:

• High School Diploma / GED
• Minimum of 2 years’ experience in quality control, preferably in a manufacturing environment
• Product inspection experience
• Experience with ISO 13485, Six Sigma, 5 S and LEAN also preferred

To Apply:

• To be considered for this position, submit your cover letter and resume to careers@dynatronics.com.

Seeking a Document Control Specialist to develop, administer, maintain, and monitor Dynatronics’ document control activities in accordance with FDA/QSR, ISO 13485 requirements and other international regulations.

SUPERVISORY RESPONSIBILITY

Not applicable

ESSENTIAL FUNCTIONS & RESPONSIBILITIES

• Primarily responsible for implementation and maintenance of the Company document control system
• Establish/maintain procedures for inspection readiness, good documentation practices, and change control
• Prepare and record changes to official documents and confirm changes with legal and compliance management staff
• Coordinate with all document authors/users to ensure all documents are filed in appropriate location and document control is maintained and effective
• “Proof” review during document initiation or changes to ensure basic requirements are met for specifically required elements (i.e., header, footer, style, formatting, required approvals) and ensure the organization’s needs for documentation infrastructure are met, with compliance to all applicable statutory and regulatory requirements
• Conduct needs assessments to identify document management requirements of departments or end users
• Prepare support documentation and training materials for end users of document management systems
• Monitor regulatory activity to maintain compliance with records and document management laws
• Ensure documents and records meet quality standards
• Assist in determining document management policies to facilitate efficient, legal, and secure access to electronic content
• Develop or configure document management system features, such as user interfaces, access profiles, and document workflow procedures
• Ensure documents follow the standard format and reviews quality records to minimize typographical errors and other types of documentation errors
• Maintains onsite and offsite documentation storage as applicable
• Interacts with all functions of the organization including R&D, Quality, Regulatory, Clinical, Marketing, Sales, Manufacturing and Purchasing to support Documentation Control activities
• Evaluate and develop improved techniques and use of tools for the control of documents and quality records, including but not limited to the assessment, acquisition, or deployment of new electronic document management systems.
• When applicable, implement electronic document processing, retrieval, and distribution systems in collaboration with other information technology specialists
• Keep abreast of developments in document management technologies and techniques by reviewing current literature, talking with colleagues, participating in educational programs, attending meetings or workshops, or participating in professional organizations or conferences
• Participate in on-site inspections by internal personnel or external agencies
• Perform additional duties as needed.

COMPETENCIES

• Knowledge of regulatory requirements for medical devices in global markets, including US, EU and Canada
• Ability to make effective decisions and execute an appropriate course of action that complies with quality and regulatory requirements while supporting business objectives
• Ability to review, analyze, summarize, and interpret data, conduct root-cause investigations, and prepare reports on findings
• Influential, high level of verbal and written (including technical writing) communication skills
• Extreme attention to detail
• Time management, project management, and organizational skills; able to perform a wide variety of tasks and multi-task efficiently
• Ability to remain calm under pressure and work to deadlines
• Ability to build strong relationships and work effectively cross-functionally
• Strong attention to detail and ability to solve problems and communicate issues; ability to work on multiple projects simultaneously
• Ability to handle sensitive and proprietary information with discretion and confidentiality
• Continuous improvement and proactive mindset
• “Quality #1” commitment
• Ability to work independently with minimal supervision and to work on a team
• Strong organizational and time-management skills
• Proficient in Microsoft Office (Outlook, Word, Excel)

Experience & Education:

• Minimum 1 year of experience in the medical device industry with demonstrated quality system knowledge including 21 CFR Part 820 (QSR) & ISO 13485
• Direct experience in document control processes within a regulated environment
• Basic understanding of Engineering specifications and drawings and supporting the release of engineering/manufacturing documentation as required
• Expert knowledge/understanding of regulatory requirements governing document control preferred
• College degree preferred

To Apply:

• To be considered for this position, submit your cover letter and resume to careers@dynatronics.com.

RESPONSIBILITIES

Human Resources: Primarily responsible for payroll processing, but will also support recruitment, new hire onboarding, benefits administration, managing employee files and documentation, safety and workers' comp, employment terminations, and anything else required to achieve employment best practices and above-board compliance with state/federal regulations.

Support Dynatronics Therapy Products Division (TPD) President by managing schedule and meetings, travel, communications, and assisting in special projects.

COMPETENCIES

• Exceptional customer service and interpersonal skills, able to build strong relationships and rapport cross-functionally and externally (vendors/customers).
• Knowledge of human resource management principles and best practices, able to identify and resolve gaps
• Attention to detail, time management, and organizational skills
• Advanced knowledge of Microsoft applications (Outlook, Excel, PowerPoint, Word)
• Proven ability to work independently and as a team member
• Ability to perform a wide variety of tasks and multi-task efficiently
• Ability to remain calm under pressure and work to deadlines
• Must be able to effectively read and interpret information, present numerical data in a resourceful manner, and skillfully gather and analyze information
• High level of integrity, able to handle sensitive and proprietary information with discretion and confidentiality
• Effective and influential written and verbal communication skills

EXPERIENCE & EDUCATION

• Bachelor’s degree in human resources/organizational behavior, accounting, psychology, sociology, or related major preferred, or equivalent experience and qualifications
• Minimum of one year human resources or administrative support experience (preferably for an executive).

POSITION TYPE & EXPECTED WORK HOURS

This is a full-time, benefit-eligible position scheduled from Monday through Friday, 8 a.m. to 5 p.m. Evening and weekend work may be required as job duties demand.

PAY RANGE

$16-20/hour, commensurate with qualifications and experience.

WORK AUTHORIZATION

Must be authorized to work in the United States.

To Apply:

• To be considered for this position, submit your cover letter and resume to careers@dynatronics.com.

Job Title: Quality Control Technician

Department: Quality Control               

Classification: Non-exempt

Compensation Range: $13-$15/hour

Location: Cottonwood Heights, UT (DynaWest)

Reports to: Quality Control Manager

Dynatronics is seeking a Quality Control Technician (QC Tech). The QC Tech maintains and continuously improves Dynatronics’ quality system and assures that all products are properly tested and functioning before preparing them for shipping. This person also collects data and prepares documentation for the Quality Control Manager.

This position offers competitive pay, opportunity for advancement, affordable health benefits, paid time off, and a great work environment. This employer is an Equal Opportunity Employer and participates in E-Verify.

RESPONSIBILITIES

• Performs incoming inspections, ultrasound transducer calibrations, and device output verifications.
• Tests each product by plugging into outlets and monitoring that voltage output is within specifications.
• Starts up and shuts down equipment in accordance with company safety procedures for machine activation and shutdown and in line with OSHA requirements.
• Tests QC light pads.
• Assembles accessory kits to place in boxes with products.
• Prepares labels for QC paperwork using Avery software.
• Prepares and completes product evaluation reports and documentation.
• Consistently and completely documents processes via logs and status reports, reporting in detail at monthly Quality System Team (QST) meetings.
• Implements and continually improves collection and interpretation of data from company processes to aid management in improving its Quality Systems.
• Assembles foam cut specifically to protect products in boxes during shipping.
• Builds and tapes boxes for each product.
• Packages products within foam in boxes.
• Consults with Quality Assurance Manager and plant management on better operational procedures to improve overall efficiency and yields.
• Performs additional related duties as needed.

EXPERIENCE & EDUCATION:

• High School Diploma / GED
• 2 years prior experience in Quality Control
• Continuous Improvement Mindset
• Quality First
• Knowledge of Oscilloscopes, Digital Multimeters, and Micrometers
• Knowledge of electronic devices
• FDA and ISO regulations
• Ability to add and subtract, and perform simple division and multiplication
• Ability to read, comprehend, and follow written instructions

To Apply:

• To be considered for this position, submit your cover letter and resume to careers@dynatronics.com.