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Careers

Join Our Team

A career with Dynatronics is an opportunity to work with some of the best in the industry. Be part of a company with more than 30 years of experience manufacturing and distributing rehabilitation equipment and advanced medical devices.

Current Open Positions:

Vice President of Global Operations (Eagan, MN)

The Vice President of Global Operations has executive oversight for maintaining and implementing strategies to ensure that operations and quality functions of the Company meet current and future needs of Dynatronics and the market place they serve. This includes shaping the overall vision and direction of the manufacturing operation, engineering, quality assurance and quality control. In addition, directs all initiatives of manufacturing process improvements and motivating teams to strive for high quality performance.

The VP of Global Operations is responsible for the development and maintenance of the company’s global approved supplier base, distribution channels and policies and procedures for direct and indirect spending. This position will develop, document, and execute a global, integrated Sales and Operations Planning capability and a comprehensive planning, procurement, logistics, distribution and inventory management strategic plan which will drive alignment with the sales and marketing teams and an efficient and cost-effective supply chain to optimize customer service and profitability. This position also works closely with the Legal department to execute strategic sourcing agreements and with Quality Assurance to develop and lead supplier relationship management programs and optimize our global supply chain logistics network with multiple distribution centers and consignment at distributors and hospitals.

Essential Functions and Responsibilities

  • Lead and manage all aspects of manufacturing in the plants located in the United States including regular visits to each site. This includes health, safety, and environmental stewardship; material control, labor/overhead planning, forecasting, budgeting, engineering, capital planning and expenditures, plant-level production planning and control, quality assurance/inspection, facilities planning and maintenance
  • Ongoing evaluation and process improvement of plant reliability and productivity. This includes identifying, developing, implementing and managing innovative, effective and economical production methods, systems and processes
  • Implement strategic and tactical manufacturing and quality plans
  • Maintain solid and effective rapport with all levels of customers (internal and external)
  • Coordinate activities of all management staff as related to manufacturing operations
  • Produce safely and in an environmentally-responsible fashion the highest quality products at the lowest costs in accordance with the policies and objectives established by Dynatronics’ Executive Management and in accordance with all federal, state, and local environmental, safety and health laws and regulations
  • Build, lead and develop a highly motivated and world-class team. This includes developing an organization to meet Dynatronics’ goals and manufacturing initiatives and ensuring the needed training and development of subordinate managers and other employees to help them reach their highest level of competency
  • Consistently monitor operations and analyze costs to maximize opportunities to contain costs and increase quality, efficiency and profit margins. This includes recommending and managing capital improvements to capitalize on business opportunities, increasing plant reliability, lowering production product cost, rationalizing manufacturing processes and sites as necessary to meet corporate objectives
  • Encourage and facilitate productive and effective communications and information exchanges throughout the manufacturing and Dynatronics organization
  • Perform additional related duties as needed

Supervisory Responsibility

Directly supervises all site leaders; indirectly responsible for all employees under site leadership

Competencies

  • In-depth and demonstrated knowledge of implementing and leading quality and process improvements throughout a manufacturing organization
  • Strong problem-solving, strategic-thinking, and critical-analysis ability; able to make effective decisions and execute an appropriate course of action that complies with quality and regulatory requirements while supporting business objectives
  • Knowledge of regulatory requirements for medical devices in global markets, including US, EU and Canada; FDA Quality System Regulation, ISO 13485, MOD 93/42/ECC, CMDR certifications, and Current Good Manufacturing Principles (cGMP)
  • Proficient in continuous improvement and other lean manufacturing techniques, including, but not limited to, applying statistical process control (SPC), modern quality tools such as Design of Experiments (DOE) and Failure Mode Effects Analysis (FMEA), Kaizen, “5 S,” and Six Sigma methods for analyzing data to evaluate current process and process changes
  • Skilled at creating and shaping “best-in-class” manufacturing environments and developing staff and driving succession planning. Strong understanding of performance management and conflict resolution principles, able to lead others and translate skills through training and mentoring
  • Proficient in Microsoft Office applications and customer service management (CRM) and enterprise resource planning (ERP) software
  • Strong verbal and written communications; able to speak, read, and write English fluently; able to draft policy and procedures relative to management responsibilities
  • High level of integrity and ethics, able to handle sensitive and proprietary information with discretion and confidentiality
  • Alignment with DYNA mission, vision, and core values

Experience and Education

  • Minimum of ten (10) years of proven experience in a manufacturing environment along with QS 13485-2003, MOD 93/42/ECC and CMDR certifications, preferably as a plant manager and senior management responsibility for multiple plants throughout the U.S. with meaningful involvement in profit planning, budgeting, and material planning
  • Bachelor’s degree in business administration or related field. A Master in Business Administration or equivalent advanced degree is preferred; or equivalent knowledge and experience

Travel

Requires travel 20-30% of the time, including overnight, to other Dynatronics sites

Apply Here

https://www.paycomonline.net/v4/ats/web.php/jobs/ViewJobDetails?job=16501&clientkey=C1CCC94D77E696109C5F5B2989C37377

Dynatronics

Dynatronics (www.dynatronics.com; NASDAQ: DYNT) is a medical device company committed to providing high-quality restorative products designed to accelerate one to their optimal health. The company designs, manufactures, and sells a broad range of products for clinical use in physical therapy, rehabilitation, pain management, and athletic training. Through its distribution channels, Dynatronics markets and sells to orthopedists, physical therapists, chiropractors, athletic trainers, sports medicine practitioners, clinics, hospitals, and consumers. The company is headquartered in greater Salt Lake City, Utah, and its products are marketed under a portfolio of brands including Bird & Cronin®, Dynatron Solaris®, Hausmann, Physician’s Choice®, and PROTEAM™.

Dynatronics is an Equal Opportunity/Affirmative Action employer including protected Veterans and individuals with disabilities.

Senior Director of Sales Operations (Eagan, MN)

The Sr. Director of Sales Operations (SDSO) manages support functions essential to sales force productivity for the Bird & Cronin brand. These include planning, reporting, sales forecast setting and management, sales process optimization, sales training, sales program implementation, sales compensation and administration, product portfolio management, product pricing, and recruiting and management of sales team talent.

The SDSO is responsible for the overall productivity and effectiveness of the assigned sales organization supporting the Bird & Cronin brand. Reporting to the CEO, the SDSO also works closely with internal and external stakeholders to ensure the appropriate objectives and priorities are enabled within the sales organization supported. 

Essential Functions and Responsibilities

  • Work with the sales teams to assist them in ad hoc day-to-day requests/activities (reporting, forecasting, opportunity management, fulfillment, process, general issues/questions, etc.)
  • Develop formal reporting packages for sales effectiveness and productivity including, but not limited to conducting metrics reviews with sales management, working to ensure all sales organization objectives are assigned in a timely fashion; managing commission process for the sales team (designing efficient quota structure and assignment, deployment, tracking and payout), managing sales plans and yearly/quarterly tracking to plan, owning the quota and capacity plans for sales and customer care
  • Coordinate sales forecasting, planning, and budgeting processes used within the sales organization. Proactively monitor and strive to maintain high levels of quality, accuracy, and process consistency in the sales organization’s planning efforts, working to make forecasting more accurate. As needed, coordinate planning activities with other functions and stakeholders
  • Direct and manage activities within Sales Operations areas, including headcount and budget resources for sales planning, incentives, and field resources. Create, coach, and inspire a sales operations team to foster the continuous growth of all team members through regular visits to all sites
  • Work with sales force to manage key accounts. Manage customer contracts. Uncover areas of revenue opportunity in our customer and prospect customer base
  • Collaborate with Finance on pricing models and business processes that support the strategic plan and enable accelerated revenue growth; monitor product price controls. Work closely with Finance and HR to establish and oversee the administration of sales compensation program, rules, policies and procedures as needed, or when required to arbitrate or clarify the application of sales compensation program policies and procedures. Provide input to senior leadership in the development and administration of sales incentive compensation programs
  • Project manage requirements, key milestones and deliverables associated with strategic projects (e.g. new product introductions and product end of life) by collaborating with cross-functional teams
  • Run monthly demand plan meetings. Report on the pipeline generation needs and variances for each team
  • Monitor the accuracy and efficient distribution of sales reports and other intelligence essential to the sales organization. Assist in the development of new reporting tools as needed
  • Implement enabling technologies, including CRM, to field sales teams. Monitor the assigned sales organization’s compliance with required standards for maintaining CRM data. Work closely with sales management to optimize the effectiveness of the firm’s technology investments. Train other staff as necessary on the use of CRM and other sales tools
  • Perform additional related duties as needed

Supervisory Responsibility

Directly manages a support staff supporting the Bird & Cronin brand made up of Administrative Specialists, Sales Operations Analysts, Customer Care, and Inside Sales. Directs the support of sales specialists, implementation resources, service resources, and other sales and management resources as needed, coordinating with the appropriate management-level supervisors.

Competencies

  • Expert knowledge of sales and marketing management business acumen, principles, and best practices; current with relevant trends and applications, preferably in medical device/supply industry and e-commerce
  • Demonstrated proficiency managing analytically rigorous initiatives including, but not limited to, defining, refining and implementing sales processes, methodologies, policies, and sales dashboards and reports
  • Demonstrated ability to efficiently allocate technology, support, and training resources impacting the sales organization
  • Influential, high level of verbal and written communication skills, including negotiation and presentation skills
  • Knowledge of the best practices for sales and change management; able to drive a result-driven sales team by leading through training, mentoring, and other performance-management methods
  • Exceptional customer service and interpersonal skills; able to build rapport quickly and work effectively cross-functionally and with external customers (e.g., clients/customers, distributors/dealers, vendors, contractors)
  • Proficient in Microsoft Office applications and sales and customer service management (CRM) software
  • High level of integrity and ethics, able to handle sensitive and proprietary information with discretion and confidentiality
  • Alignment with DYNA mission, vision, and core values

Experience and Education

  • Bachelor’s degree in business administration or related field
  • Minimum five (5) years of successful sales management experience in a business-to-business sales environment; preferably in the medical device industry

Travel

Requires travel 25-30% of the time, including overnight, when visiting integral customers or trade shows out of the local area

Apply Here

https://www.paycomonline.net/v4/ats/web.php/jobs/ViewJobDetails?job=16499&clientkey=C1CCC94D77E696109C5F5B2989C37377

Dynatronics

Dynatronics (www.dynatronics.com; NASDAQ: DYNT) is a medical device company committed to providing high-quality restorative products designed to accelerate one to their optimal health. The company designs, manufactures, and sells a broad range of products for clinical use in physical therapy, rehabilitation, pain management, and athletic training. Through its distribution channels, Dynatronics markets and sells to orthopedists, physical therapists, chiropractors, athletic trainers, sports medicine practitioners, clinics, hospitals, and consumers. The company is headquartered in greater Salt Lake City, Utah, and its products are marketed under a portfolio of brands including Bird & Cronin®, Dynatron Solaris®, Hausmann, Physician’s Choice®, and PROTEAM™.

Dynatronics is an Equal Opportunity/Affirmative Action employer including protected Veterans and individuals with disabilities.

Accounts Receivable Associate (Cottonwood Heights, UT)

Dynatronics seeks a qualified Accounts Receivable (AR) Associate to support accounts receivable (AR) operations and controls related to collecting payments from customers and maintaining AR financial records and to report accurately and efficiently, complying with general accepted accounting principles (GAAP).

Responsibilities

  • Process pick lists and invoices using enterprise resource planning (ERP) system, and sort for mailing
  • Process payments received via U.S. Mail and Lock Box
  • Verify balances on e-commerce accounts and credit card invoices, and process charges on non-ecommerce invoices
  • Generate monthly statements, verifying all open credits, and prepare aging reports
  • Field phone calls, mail, and emails from customers regarding collections, payments, invoice copies, pricing, shipping, account questions, terms, disputes, and more
  • Process credits as needed, including verifying invoices, approving return pick lists, generating credits, and negotiating with customers when needed
  • Process credit applications and create/update accounts, request and compile references, and route dealer applications for approval
  • Perform additional, related duties as needed

Qualifications

  • High School Diploma / GED
  • Associate’s degree in accounting, finance, business, or related field preferred; or equivalent knowledge and experience
  • Minimum 1 year of proven experience in accounting, preferably in an accounts receivable administrative function for a public company

Schedule

This is a full-time, benefit-eligible, exempt/salaried position. Occasional evening and weekend work may be required as job duties demand. Core work hours are from 8:30am to 4:30 pm, with 30 minutes for lunch.

Pay range: $17-$19, commensurate with experience

Benefits

Dynatronics offers competitive wages and benefits, including medical, dental, vision, disability, life insurances; paid time off (PTO); a 401(k) retirement plan; and a great company culture and work environment.

How to Apply

To be considered for this position, submit your cover letter and resume to careers@dynatronics.com.

Dynatronics is an Equal Employment Opportunity Employer and participates in E-Verify.

Customer Care Associate (Cottonwood Height, UT)

Dynatronics seeks a qualified Customer Care Associate to provide outstanding, detail-oriented customer service to Dynatronics’ customers and sales force by placing orders, suggesting and coordinating solutions, and fostering positive relationships by remaining friendly, helpful, and caring through the process.

Responsibilities

  • Meet and exceed Customer Care individual and team goals:
    • Individual Development—Take ownership on developing strengths, talents, and potential; remain receptive to feedback and actively work to implement improvements
    • Thought Leader—Generate ideas that inspire, enhance, and improve processes and systems in place; be innovative and knowledgeable, identifying opportunities
    • People Leader—Help others to grow and develop as a result of their influence; lead by example, project confidence, and inspire team members to improve; go above and beyond to maintain high level of professionalism
    • Adaptability—Embrace change and encourage others to do likewise; demonstrate a willingness and ability to learn and improve
  • Communicate purposely with customers and sales representatives using phone, email, and fax interactions; develop rapport with potential customers and maintain/strengthen rapport with valued current customers
  • Recommend products or services by analyzing needs and answering questions about product specifications, pricing, use, shipping, etc.
  • Enter new and maintain current information for customer accounts, enter quotes for products and freight, process credit card preauthorization, enter service orders for repairs, and send invoices to customers
  • Resolve customer complaints by determining the cause of the issue, and selecting the best solution to solve the issue
  • Obtain necessary information from customers to adequately follow up and monitor status of all backorders
  • Recommend potential products, services, or improvements to management by collecting customer information and analyzing customer needs
  • Foster relationships with external and internal customers to improve customer retention rate
  • Communicate and partner with Technical Services department concerning repairs/warranties
  • Follow communications guidelines to ensure outstanding customer service is being delivered; document customer communications and changes as needed
  • Perform additional, related duties as needed

Qualifications:

  • High School Diploma / GED
  • Bachelor's Degree preferred, or equivalent knowledge and experience
  • Minimum 1 year of proven customer care experience preferred
  • Exceptional customer service and interpersonal skills, able to build strong relationships and maintain rapport cross-functionally and with external customers (e.g., clients/customers, dealers, vendors, contractors)
  • Knowledge of customer care business acumen, principles, and best practices; current with relevant trends and applications
  • Strong commitment to customer care, as evidenced by dependability with attendance and engagement
  • Medical device and supply product knowledge and e-commerce background preferred
  • Strong attention to detail; strong time management, project management, and organizational skills; able to perform a wide variety of tasks and multi-task efficiently
  • Basic math skills, able to add and subtract, and perform simple division and multiplication
  • Strong verbal and written communication skills; able to read, comprehend, and follow instructions; must speak, read, and write English fluently
  • Proficient in Microsoft Office applications (Outlook, Word, Excel) and customer service management (CRM) software, databases, and tools
  • Ability to work independently, with minimal supervision, and also work on a team
  • Ethical and professional conduct
  • Ability to remain calm under pressure and work to deadlines in a fast-paced manufacturing environment
  • Quality #1 commitment; continuous-improvement, entrepreneurial, and proactive mindset
  • Alignment with Dynatronics vision, mission, and core values

Schedule

This is a full-time, benefit-eligible, exempt/salaried position (Monday-Friday, 40 hours/week). Occasional evening and weekend work may be required as job duties demand.

Pay range

$18-$20, commensurate with experience

Benefits

Dynatronics offers competitive wages and benefits, including medical, dental, vision, disability, life insurances; paid time off (PTO); a 401(k) retirement plan; and a great company culture and work environment.

To Apply:

To be considered for this position, submit your cover letter and resume to careers@dynatronics.com.

More Career Opportunities:

Check out open positions with our partners: Hausmann, and Bird & Cronin.

If you're interested in joining the Dynatronics team, please send your cover letter and resume to careers@dynatronics.com.

Dynatronics is an Equal Employment Opportunity Employer and participates in E-Verify.