Careers

SUMMARY

The Quality Control Specialist maintains and improves the quality processes from incoming material inspection to final product inspection to ensure a quality product is delivered to the customer. This position is also responsible to develop inspection criteria and training, and collect data and prepare documentation for the Quality System.

SUPERVISORY RESPONSIBILITY

None

RESPONSIBILITIES

• Audit incoming materials, in-process production, and finished goods by confirming specifications and conducting visual and measurement tests.
• Assist in rejecting and returning unacceptable supplier materials based on in-process inspections and document supplier performance.
• Troubleshoot and work with production teams to resolve non-conformances. Communicate required adjustments to supervisors, production manager and general manager when needed.
• Identify products for re-work based on finished product inspections. Confirm re-work.
• Documents audit/inspection results by completing reports and logs; summarizing re-work and waste; inputting data into quality database.
• Manage customer complaints and internal quality system audits
• Maintains safe and healthy work environment by following standards and procedures, complying with legal regulations.

• Conduct training on minimizing adverse impact to production quality and continuity of production.
• >Ensure good documentation practices during document review and inspection.
• Report quality measurements monthly (End of Line Approvals/Rejects, Complaints, CAPAs)
• Perform additional, related duties as needed.

COMPETENCIES

• Proficient in Microsoft Suite Office (Excel, Word, PowerPoint, Outlook) strongly preferred
• Professional communication skills (written and verbal)
• Versatile attention to detail (e.g., woodshop, paint, cut & sew products) and strong organizational skills
• Thorough knowledge of quality control processes, practices, and best practices standards
• Ability to manage multiple projects, priorities and tasks
• Ability to develop, read, comprehend, and follow written instructions, part prints, drawings, and component specifications
• Continuous-improvement mindset
• Responsible and trustworthy
• Ability to add and subtract, and perform simple division and multiplication
• Strong problem-solving, judgment, and decision-making skills.
• Proficient in document control preferred
• Experience with ISO 13485, Six Sigma, 5 S and LEAN also preferred

EXPERIENCE & EDUCATION

• High School Diploma / GED
• Minimum of 2 years’ experience in quality control, preferably in a manufacturing environment
• Product inspection experience

To Apply:

• To be considered for this position, submit your cover letter and resume to careers@dynatronics.com.

Dynatronics seeks a qualified Director of Sales to forecast, establish, and refine aggressive sales targets to meet Dynatronics’ Therapy Products Division objectives. The Director of Sales is responsible for directing the entire sales process as well as developing and implementing strategic sales plans that promote sales growth.

Responsibilities

• Develop and implement dynamic quota-based, accurately forecasted quarterly and annual sales plan in support of Dynatronics’ strategy and objectives
• Coordinate and recommend sales strategy improvements based on market research and competitor analyses
• Direct systematic sales meetings and ensure interim best practices communications are coordinated between sales staff, optimizing the flow of knowledge and experience to support sales plan objectives
• Manage multiple channel selling strategies, maximizing various physical medicine markets including physical therapy practices, hospitals, cardiac rehab, athletic training rooms, home health, and more
• Act as liaison with Information Technology (IT) to leverage data management and customer relationship management (CRM) tools to identify and publish accurate sales metrics and analytics to support the needs of Sales, Marketing, and Finance
• Refine and implement profitable, incentive-based annual compensation program, collaborating with Finance on monthly commission payouts
• Partner with Human Resources to acquire, professionally develop, and manage talented sales team capable of consistently meeting and exceeding sales initiatives
• Establish and maintain excellent rapport with vendors, resolving escalated issues when necessary
• Performs additional related duties as needed

Qualifications

• Minimum of 5 years of proven sales management experience, preferably in the medical  device industry
• Bachelor’s degree in business, marketing, or related field; or equivalent knowledge and experience
• Knowledge of sales management business acumen, principles, and best practices; current with relevant technology trends and applications, preferably in the medical device industry
• Exceptional sales, customer service, and interpersonal skills, able to build strong relationships cross-functionally and with external customers (e.g., clients/customers, dealers, vendors, contractors)
• Ability to lead others, translating skills through training and mentoring
• Effective, influential verbal and written communication and presentation skills
• Proven problem-solving, strategic-thinking, and critical-analysis ability
• Proficient with Microsoft Office Suite and sales software, databases, and CRM tools, preferably HubSpot
• Excellent attention to detail, time management, project management, and organizational skills
• High level of integrity and ethics, able to handle sensitive and proprietary information with discretion and confidentiality
• Quality-first, continuous-improvement, and proactive mindset

Schedule

This is a full-time, benefit-eligible position. Occasional evening and weekend work is required as job duties demand. Work hours are from 8:00 to 5:00 with an hour for lunch. Secondary employment or consulting work is prohibited without prior authorization from the CEO.

Benefits

Dynatronics offers competitive wages and benefits, including medical, dental, vision, disability, life insurances; paid time off (PTO); a 401(k) retirement plan; and a great company culture and work environment.

To Apply

To be considered for this position, submit your cover letter and resume to careers@dynatronics.com.