Careers

The Repair Technician services incoming repairs and troubleshoots repairs with dealers and customers via phone and email, documents respective repairs and calls completed, partners with Production to verify and calibrate production boards, and partners with Research & Development in new production releases and software testing.

SUPERVISORY RESPONSIBILITY

None

ESSENTIAL FUNCTIONS & RESPONSIBILITIES

• Service incoming repairs by using knowledge of electrical, electronics, and mechanical principles to troubleshoot malfunctions and apply skills to restore equipment to factory specifications
• Install, start up, and shut down equipment in accordance, with company safety procedures for machine activation and shutdown and in line with OSHA requirements
• Implement change orders on equipment received for service
• Troubleshoot device problems with dealers and customers via phone and e-mail, creating service orders when needed
• Complete written documentation in Visual of repair work on service orders and troubleshooting discussed with dealers and customers
• Partner with Production to verify and calibrate production boards to meet monthly production goals
• Partner with Research & Development during new production releases and software testing
• Perform additional, related duties as needed

COMPETENCIES

• Knowledge of electrical/electronic components and equipment, including the use of special instruments for diagnostic purposes (e.g., IPC soldering specifications, oscilloscopes, digital multimeters, micrometers)
• Fine motor skills, able to operate oscilloscope and DMM and solder very fine pitch surface mount components and through-hole components
• Strong attention to detail; strong time management and organizational skills; able to perform a wide variety of tasks and multi-task efficiently
• Basic math skills, able to add and subtract, and perform simple division and multiplication
• Ability to read, comprehend, and follow instructions; including electronics schematics and mechanical assembly drawings
• Exceptional customer service and interpersonal skills, able to build strong relationships and maintain rapport cross-functionally and with external customers (e.g., clients/customers, dealers, vendors, contractors)
• Proficient in Microsoft Office applications (Outlook, Word)
• Strong verbal and written communication skills, able to field phone calls and emails with courtesy and professionalism
• Ability to work independently, with minimal supervision, and also work on a team
• Ability to remain calm under pressure and work to deadlines in a fast-paced manufacturing environment
• Quality #1 commitment; continuous-improvement, entrepreneurial, and proactive mindset
• Ethical and professional conduct
• Alignment with Dynatronics vision, mission, and core values

EXPERIENCE & EDUCATION

• Minimum 3 years of proven experience in the technical field, preferably electrical, electronics, or mechanical, and in a quality regulated environment
• Technical degree (e.g., AAS Engineering Education & Training) or accredited apprenticeship program in a technical field, or equivalent knowledge and experience

TRAVEL

No travel is expected

POSITION TYPE & EXPECTED WORK HOURS

This is a full-time, benefit-eligible position. Work hours may vary, but core business hours are from 8:30am to 4:30pm with time off for breaks and a lunch period. Work hours may also require evening and weekend work, as job duties demand.

WORK AUTHORIZATION

Must be authorized to work in the United States.

WORK ENVIRONMENT & OBLIGATIONS

Office. This position operates in a professional office environment. This role routinely uses standard office equipment and software, including, but not limited to, computers, phones, photocopiers, and Microsoft Office Suite. 

Manufacturing. This position also operates in a manufacturing environment that may require the use of personal protective equipment (PPE) such as safety glasses with side shields and mandatory hearing protection. This position may be exposed to moving mechanical parts and vibration. The noise level in the work environment and job sites can be loud. The environment may not be air conditioned or fully heated.

Agreements. Employee will be required to sign agreements related to confidentiality/non-disclosure.

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. In accordance with the Americans with Disabilities Act (ADA), reasonable accommodations will be made to enable individuals with disabilities to undertake the essential duties and responsibilities of the position. 

While performing the duties of this job, the employee is frequently required to speak and listen; frequently required to sit, stand, walk, stoop or crouch, and kneel; frequently required to use hands and arms to feel, reach, and grasp; frequently required to engage in repetitive motions; frequently required to lift, move, and/or carry objects up to 25 pounds; occasionally required to lift, move, and/or carry objects up to 50 pounds; and rarely required to lift, move, and/or carry objects over 50 pounds.

Specific vision abilities required include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.

EEO STATEMENT

Dynatronics is an equal employment opportunity (EEO) employer. Qualified candidates and employees receive consideration regardless of race, color, religion, sex, sexual orientation, gender identity and/or expression, national origin, age, marital status, genetic information, disability, veteran status, or any other characteristic protected by federal, state, or local law. Dynatronics provides reasonable accommodations for qualified individuals with disabilities. This policy applies to employment actions on every level, including, but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation, and selection for training.

OTHER DUTIES

Please note that this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time, with or without notice, at the discretion of Dynatronics management.

AT-WILL EMPLOYMENT

Dynatronics reserves the right to terminate employment at any time, for any reason, or for no reason at all. This job description is not a contract nor is it a guarantee of employment for any specific period of time.

ACKNOWLEDGMENT

This job description has been approved by all levels of management. Employee signature below constitutes employee’s understanding of the essential requirements, functions, and duties of the position.

The Human Resources Generalist is responsible for administering all site-specific human resources activities, including, but not limited to, talent acquisition & recruitment, new hire onboarding, payroll processing, benefits, employee files and documentation, training & development, employee health and safety, employment terminations, and anything else needed for employment best practices and above-board compliance with state and federal regulations.

SUPERVISORY RESPONSIBILITY

None

ESSENTIAL FUNCTIONS & RESPONSIBILITIES

• Administrative Support: Provide administrative support to Director of Human Resources by performing tasks including, but not limited to, preparing reports, memos, invoices, letters, and other documents; filing and retrieving records, documents, and reports; researching and conducting data to prepare documents for review and presentation by boards of directors, committees, and executives; preparing for meetings and accurately recording minutes of meetings; reading and analyzing incoming memos, submissions, and distributing them as needed; and fielding incoming requests
• Talent Acquisition & Recruitment: Recruit employees and temporary employees depending on business needs; track temporary employees to go permanent; post positions on recruitment job posting websites; manage and prescreen applicants for open positions; schedule interviews between hiring managers and candidates and assist in interview process; substantiate applicants’ skills by administering and scoring tests when applicable; conducting background and reference checks, and coordinating drug testing
• New hire onboarding: Welcome new employees by conducting new hire orientation to complete all forms required to convert an individual to an official employee; manage employee resource requests and orient to the office (office/seating chart, workstation, breakrooms, etc.)
• Benefits: Monitor eligibility; assist with online new hire and annual open enrollment; and manage status changes, cancellations, and deferrals as appropriate to medical insurance, dental insurance, vision insurance, disability, life insurance, HSA/FSA accounts, and 401(k) retirement plan; calculate and communicate employee payroll deductions; coordinate claim resolutions with insurance broker; manage leave of absence requests; audit monthly invoices with benefits providers
• Payroll administration: Review and process Bird & Cronin’s bi-weekly payrolls; audit PTO balances; pull payroll reports from system as needed by management; answer payroll questions and facilitate resolutions to payroll errors
• Performance documentation: Support managers in documenting employee performance in the event of corrective disciplinary action (e.g., verbal warning, written warning, performance improvement plan—PIP) and performance reviews (90-day, mid-year, annual)
• Employee files and data: Accurately and confidentially maintain employee records in employee files and databases; maintain employee information by entering and updating employment and status-change data in the payroll/HRIS system; assemble, prepare, and analyze employee data reports; perform file audits to ensure that all required employee documentation is collected and maintained
• Employee Health & Safety: Remain aware of situations that pose a safety risk and partner with operations to mitigate all risks; process and manage employee workers’ compensation claims to closure; serve on safety committee; complete OSHA logs
• Employment terminations: Complete termination documentation and conduct exit interviews as needed; process benefit cancelations and coordinate COBRA notifications; manage corresponding unemployment insurance claims
• Employee relations & culture: Field employee questions and concerns on areas of responsibility; manage employee relations programs (e.g., wellness, holidays, annual employee celebration)
• HR Development: Remain up-to-date on developments in HR industry trends, legislation, technologies, and techniques by reviewing current literature/publications, networking with colleagues, participating in professional educational meetings, workshops, and conferences
• Perform additional, related duties as needed

COMPETENCIES

• Knowledge of human resources management business acumen, principles, and best practices; current with relevant trends and applications
• Strong attention to detail; strong time management, project management, and organizational skills; able to perform a wide variety of tasks and multi-task efficiently
• Ability to skillfully gather, review, summarize, interpret, and analyze data; able to conduct root-cause investigations, and prepare reports on findings in a resourceful manner
• Basic math skills, able to add and subtract, and perform simple division and multiplication
• Influential, high level of verbal and written (including technical writing) communication skills; able to read, comprehend, and follow instructions; and speak, read, and write English fluently
• Advanced proficiency in Microsoft Office applications (Outlook, Word, Excel, PowerPoint); and business management or Human Resources Information Systems (HRIS) and payroll software, databases, and tools (preferably Paycom)
• Exceptional customer service and interpersonal skills, able to build strong relationships and maintain rapport cross-functionally and with external customers (e.g., clients/customers, dealers, vendors, contractors)
• Ability to work independently, with minimal supervision, and also work on a team
• High level of integrity and ethics, able to handle sensitive and proprietary information with discretion and confidentiality
• Ability to remain calm under pressure and work to deadlines in a fast-paced manufacturing environment
• Quality commitment; continuous-improvement, entrepreneurial, and proactive mindset
• Alignment with Dynatronics mission, vision, and core values

EXPERIENCE & EDUCATION

• Bachelor’s degree in business, human resources/organizational behavior, experience management, or related field; or equivalent knowledge and experience
• Minimum 3 years of proven human resources experience, preferably in a manufacturing environment
• Professional in Human Resources (PHR) or SHRM Certified Professional (SHRM-CP) credential preferred

TRAVEL: Requires limited travel (0-5%), mostly limited to the local area. Travel may be overnight when visiting other Dynatronics divisions or integral shareholders, dealers, customers, or vendors out of the local area.

POSITION TYPE & EXPECTED WORK HOURS: This is a full-time, benefit-eligible position. Work hours may vary, but core business hours are from 8:00am to 4:30pm with time off for breaks and a lunch period. Work hours may also require evening and weekend work, as job duties demand.

WORK AUTHORIZATION: Must be authorized to work in the United States

WORK ENVIRONMENT & OBLIGATIONS: Office: This position operates in a professional office environment. This role routinely uses standard office equipment and software such as computers, phones, photocopiers, Microsoft Office Suite programs, and fax machines. Manufacturing: This position also operates in a manufacturing environment that may require the use of personal protective equipment (PPE). This position may be exposed to moving mechanical parts and vibration. The noise level in the work environment and job sites can be loud. The environment may not be air conditioned or fully heated. Agreements: Employee will be required to sign agreements related to confidentiality/non-disclosure, non-competition, and non-solicitation.

PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. In accordance with the Americans with Disabilities Act (ADA), reasonable accommodations will be made to enable individuals with disabilities to undertake the essential duties and responsibilities of the position.

While performing the duties of this job, the employee is frequently required to speak and listen; frequently required to sit, stand, and walk; frequently required to use hands and arms to feel, reach, and grasp; frequently required to engage in repetitive motions; frequently required to lift, move, and/or carry objects up to 15 pounds; occasionally required to lift, move, and/or carry objects up to 25 pounds; and rarely required to lift, move, and/or carry objects over 25 pounds.

This is a largely sedentary role, but requires some filing, including the ability to lift files, open filing cabinets, and bend or stand on a stool as necessary.

Specific vision abilities required include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.

EEO STATEMENT: Dynatronics is an equal employment opportunity (EEO) employer. Qualified candidates and employees receive consideration regardless of race, color, religion, sex, sexual orientation, gender identity and/or expression, national origin, age, marital status, genetic information, disability, veteran status, or any other characteristic protected by federal, state, or local law. Dynatronics provides reasonable accommodations for qualified individuals with disabilities. This policy applies to employment actions on every level, including, but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation, and selection for training.

OTHER DUTIES: Please note that this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time, with or without notice, at the discretion of Dynatronics management.

AT-WILL EMPLOYMENT: Dynatronics reserves the right to terminate employment at any time, for any reason, or for no reason at all. This job description is not a contract nor is it a guarantee of employment for any specific period of time.

ACKNOWLEDGMENT: This job description has been approved by all levels of management. Employee signature below constitutes employee’s understanding of the essential requirements, functions, and duties of the position.

Click here to apply.

Dynatronics is an Equal Employment Opportunity Employer and participates in E-Verify.

Dynatronics seeks a qualified Junior Systems Administrator & Helpdesk Technician to support the IT Supervisor to maintain, test, and troubleshoot the server, network, and telephone hardware and software; including installation of, preventive maintenance and repairs on, and testing of computer systems, network systems, server infrastructure, and peripherals within established standards and guidelines.

This position is also responsible for the daily management and resolution of employee support requests, ranging from network troubleshooting and server maintenance to peripheral replacement; including ongoing support includes the diagnosis and resolution of day-to-day problems faced by end users. This position also assists IT staff with technical support and training of desktop and laptop computers, applications, and related technology; including the development and dissemination of custom and packaged software applications and operating systems to end users.

Responsibilities

• Support IT Supervisor in day-to-day operations and updates to maintain, test, and troubleshoot the server, network, and telephone hardware and software including, but not limited to:
  • Install and provide preventive maintenance and repairs on and testing of computer systems, network systems, server infrastructure, and peripherals within established standards and guidelines
  • Provide ongoing administrative computer support and maintenance of Linux, Mac, and Windows machines
  • Monitor and verify the integrity and availability of all hardware, server resources, systems and key processes
  • Monitor enterprise systems with regard to performance, reliability, capacity and execute appropriate support, maintenance, upgrades, and changes as needed; assisting IT Supervisor with all releases following completion of enterprise project work
  • Perform common administration tasks on critical server, network, and peripheral equipment, ensuring industry standard configurations and security models
• Provide effective and timely daily management, diagnosis, and resolution of day-to-day problems faced by onsite and remote end users and corresponding IT support requests ranging from normal technology and application issues to network troubleshooting and server maintenance to peripheral replacement
  • Work with vendor support representatives and other IT staff, as appropriate, to determine and resolve technical problems
• Install and configure computers, peripherals, and software for local and remote users; maintaining all hardware inventory and software library licenses

Qualifications

• High School Diploma / GED required
• Bachelor’s degree in Information Systems or related technical degree/certificate preferred; or equivalent knowledge and experience
• Minimum 1 year of proven IT network and systems administration and helpdesk support in the following:
  • Active Directory, Microsoft Exchange, SQL server, Microsoft and non-Microsoft servers
    • Microsoft Windows Operating Systems (XP, 7, 8, 2K3, 2K8, 2K12, 2K16)
    • O365
  • Administration of a Microsoft Active Directory environment and subordinate services (i.e., DNS, DHCP, IIS, etc.)
• Working knowledge of Active Directory, Microsoft Exchange, SQL server, Microsoft and non-Microsoft servers and infrastructure technology; working knowledge of general IT business acumen, principles, and best practices; current with relevant trends and applications
• Exceptional customer service and interpersonal skills; able to build and maintain rapport, and work effectively cross-functionally and with external customers (e.g., clients/customers, dealers, vendors, contractors)
• Strong professional and business judgment with problem-solving, strategic-thinking, and critical-analysis ability; able to make effective decisions and execute an appropriate course of action that complies with IT requirements while supporting business objectives
• Excellent attention to detail; time management, project management, and organizational skills; able to perform a wide variety of tasks and multi-task efficiently
• Ability to work independently, with minimal supervision, and also work on a team
• Strong verbal and written communications; able to read, comprehend, and follow instructions and communicate promptly and professionally; able to speak, read, and write English fluently
• Basic math skills, able to add and subtract, and perform simple division and multiplication
• High level of integrity and ethics, able to handle sensitive and proprietary information with discretion and confidentiality
• Ability to remain calm under pressure and work to deadlines in a fast-paced manufacturing environment
• Quality #1 commitment; continuous-improvement, entrepreneurial, and proactive mindset
• Alignment with DYNA mission, vision, and core values

Schedule

This is a full-time, benefit-eligible, exempt/salaried position. Occasional evening and weekend work may be required as job duties demand. Core work hours are from 8:30am to 5:00pm, with 30 minutes for lunch.

Pay range: $45,000 to $55,000 annual salary, commensurate with experience.

Benefits

Dynatronics offers competitive wages and benefits, including medical, dental, vision, disability, life insurances; paid time off (PTO); a 401(k) retirement plan; and a great company culture and work environment.

How to Apply

To be considered for this position, submit your cover letter and resume to careers@dynatronics.com

Dynatronics is an Equal Employment Opportunity Employer and participates in E-Verify.