Careers

Dynatronics seeks a quality-minded Field Service Technician to support dealers and customers in its U.S. Eastern Region. This position is based out of its Chesterfield, MI location, but requires frequent local travel.

Responsibilities

• Install, inspect, maintain, calibrate, and repair a wide variety of Dynatronics physical therapy equipment according to medical standard guidelines and factory specifications.
• Educate, train, and advise dealers and customers on safe clinical application of patient care equipment.
• Write up service/work orders and record service calls in database.

Qualifications:

• Solid technical, electronics, and mechanical troubleshooting and repair ability
• Professional customer service skills
• Strong, quality-minded work ethic
• Must be able to safely, regularly lift 50 - 75 lbs.
• Valid driver license
• Associate’s degree in electronics-related field, or the equivalent work experience.

Pay Rate

$18-$20/hour, commensurate with experience

To Apply:

• To be considered for this position, submit your cover letter and resume to careers@dynatronics.com.

Dynatronics Therapy Products Division seeks a qualified Logistics Manager. The Logistics Manager oversees the movement or flow of materials and goods through the Tennessee plant, from overseeing the receiving of materials and supplies, to warehousing and stocking, to shipping finished products. This position is responsible to efficiently and effectively manage logistics to meet customer demand and deliver finished products on time, damage-free, and within budget.

Supervisory Responsibility

Directly supervises Warehouse Supervisor, Freight Coordinator, and indirectly supervises Receiving and Shipping Agents.

Responsibilities

• Oversee movement, storage, and distribution of materials for the TPD-TN plant, including receiving, inventory control, warehousing, materials handling, packaging, and shipping.
• Ensure the safety of employees by strictly implementing and adhering to industry safety standards under OSHA/TOSHA
• Partner with Human Resources to acquire, develop, and manage talented logistics team capable of consistently meeting and exceeding logistic and company initiatives
• Analyze and control expenditures of the department to conform to budgetary requirements. Meet departmental financial objectives by forecasting requirements, preparing an annual budget, scheduling expenditures, and analyzing variances
• Negotiate with vendors to obtain product or service information, and optimal product pricing, availability, and delivery schedules
• Coordinate with Supply Chain for inbound deliveries from our vendors to ensure that they are on time and cost effective to the various Dynatronics facilities
• Develop and implement strategic logistic initiatives to meet customer demand, meet high quality standards, maximize cost control, reduce waste, and execute on-time delivery. Develop, implement, and report to related key performance indicators (KPI’s)

Perform additional duties as needed.

Competencies

• Knowledge of logistic principles and practices; current with relevant technology trends and applications
• Exceptional customer service and interpersonal skills, able to build strong relationships cross-functionally and with external customers (e.g., clients/customers, dealers, vendors, contractors)
• Excellent attention to detail, time management, project management, and organizational skill
• Ability to read, comprehend, follow, and write instructions
• Ability to lead others, translating skills to other employees through training and mentoring
• Ability to analyze complex issues, conduct root-cause investigations, and prepare reports on findings
• Demonstrate high-level of professional and business judgment; able to remain calm under pressure and work to deadlines in a fast-paced manufacturing environment
• Unquestionable, high level of integrity and ethics, able to handle sensitive and proprietary information with discretion and confidentiality
• Quality-first, continuous-improvement, and proactive mindset
• Effective, influential verbal and written communication skills
• Experience in Kaizen continuous improvement and other lean manufacturing techniques
• Advanced knowledge of Microsoft applications (Excel, Word, PowerPoint) and ERP applications
• Proficient in computer systems and Microsoft applications, including spreadsheet preparation and analysis (Excel); experience with Visual Manufacturing software would be a plus

Experience and Education

• Bachelor’s degree in supply chain management, business administration, or equivalent knowledge and experience
• inimum of three years of experience in logistics management, preferably in a manufacturing and distribution environment

Benefits

Dynatronics offers competitive wages and benefits, including medical, dental, vision, disability, life insurances; paid time off (PTO); a 401(k) retirement plan; and a great company culture and work environment.

Schedule: Monday through Friday from 8:30 a.m. to 4:30 p.m. with 30 minutes for lunch

To Apply:

• To be considered for this position, submit your cover letter and resume to careers@dynatronics.com.

Dynatronics seeks a qualified Quality Assurance Specialist to participate in areas relating to document control and quality of the company and its products.  This individual is responsible for developing, administering, maintaining, and monitoring the Dynatronics’ document control activities in accordance with FDA/QSR, ISO 13485 requirements and other international regulations. This individual will also ensure that Quality activities are conducted in compliance with Standard Operating Procedures in accordance with the Quality Manual and applicable regulatory requirements.

Responsibilities:

• Primarily responsible for implementation and maintenance of the Company Document Control System
• Establish/maintain procedures for inspection readiness, good documentation practices, and change control
• Prepare and record changes to official documents and confirm changes with legal and compliance management staff
• Coordinate with all document authors/users to ensure all documents are filed in appropriate location and document control is maintained and effective
• “Proof” review during document initiation or changes to ensure basic requirements are met for specifically required elements (i.e., header, footer, style, formatting, required approvals) and ensure the organization’s needs for documentation infrastructure are met, with compliance to all applicable statutory and regulatory requirements
• Conduct needs assessments to identify document management requirements of departments or end users
• Prepare support documentation and training materials for end users of document management systems
• Assist with duties in Quality Assurance including NCMR, CAPA, Complaints, Audits, Labeling, Inspections, etc., as applicable.
• Monitor regulatory activity to maintain compliance with records and document management laws
• Ensure documents and records meet quality standards
• Assist in determining document management policies to facilitate efficient, legal, and secure access to electronic content
• Develop or configure document management system features, such as user interfaces, access profiles, and document workflow procedures
• Ensure documents follow the standard format and reviews quality records to minimize typographical errors and other types of documentation errors
• Maintains onsite and offsite documentation storage as applicable
• Interacts with all functions of the organization including R&D, Quality, Regulatory, Clinical, Marketing, Sales, Manufacturing and Purchasing to support Documentation Control activities
• Evaluate and develop improved techniques and use of tools for the control of documents and quality records, including but not limited to the assessment, acquisition, or deployment of new electronic document management systems.
• When applicable, implement electronic document processing, retrieval, and distribution systems in collaboration with other information technology specialists
• Keep abreast of developments in document management technologies and techniques by reviewing current literature, talking with colleagues, participating in educational programs, attending meetings or workshops, or participating in professional organizations or conferences
• Participate in on-site inspections by internal personnel or external agencies

Perform additional duties as needed.

Qualifications:

• Minimum 1 year of experience in the medical device industry with demonstrated quality system knowledge including 21 CFR Part 820 (QSR) & ISO 13485
• Direct experience in document control processes within a regulated environment
• Basic understanding of Engineering specifications and drawings and supporting the release of engineering/manufacturing documentation as required
• Expert knowledge/understanding of regulatory requirements governing document control preferred
• College degree preferred
• Must speak, read and write English fluently
• Knowledge of regulatory requirements for medical devices in global markets, including US, EU and Canada
• Ability to review, analyze, summarize, and interpret data, conduct root-cause investigations, and prepare reports on findings
• Influential, high level of verbal and written (including technical writing) communicationskills
• Extreme attention to detail
• Time management, project management, and organizational skills; able to perform a wide variety of tasks and multi-task efficiently
• Ability to remain calm under pressure and work to deadlines
• Ability to build strong relationships and work effectively cross-functionally
• Strong attention to detail and ability to solve problems and communicate issues; ability to work on multiple projects simultaneously
• Ability to handle sensitive and proprietary information with discretion and confidentiality
• Continuous improvement and proactive mindset
• “Quality #1” commitment
• Ability to work independently with minimal supervision and to work on a team
• Strong organizational and time-management skills
• Proficient in Microsoft Office (Outlook, Word, Excel)

Benefits:

Dynatronics offers competitive wages and benefits, including medical, dental, vision, disability, life insurances; paid time off (PTO); a 401(k) retirement plan; and a great company culture and work environment.

Schedule: Monday through Friday from 8:30 a.m. to 5:00 p.m. with 30 minutes for lunch

To Apply:

• To be considered for this position, submit your cover letter and resume to careers@dynatronics.com.

SUMMARY

The Quality Control Specialist maintains and improves the quality processes from incoming material inspection to final product inspection to ensure a quality product is delivered to the customer. This position is also responsible to develop inspection criteria and training, and collect data and prepare documentation for the Quality System.

SUPERVISORY RESPONSIBILITY

None

RESPONSIBILITIES

• Audit incoming materials, in-process production, and finished goods by confirming specifications and conducting visual and measurement tests.
• Assist in rejecting and returning unacceptable supplier materials based on in-process inspections and document supplier performance.
• Troubleshoot and work with production teams to resolve non-conformances. Communicate required adjustments to supervisors, production manager and general manager when needed.
• Identify products for re-work based on finished product inspections. Confirm re-work.
• Documents audit/inspection results by completing reports and logs; summarizing re-work and waste; inputting data into quality database.
• Manage customer complaints and internal quality system audits
• Maintains safe and healthy work environment by following standards and procedures, complying with legal regulations.

• Conduct training on minimizing adverse impact to production quality and continuity of production.
• >Ensure good documentation practices during document review and inspection.
• Report quality measurements monthly (End of Line Approvals/Rejects, Complaints, CAPAs)
• Perform additional, related duties as needed.

COMPETENCIES

• Proficient in Microsoft Suite Office (Excel, Word, PowerPoint, Outlook) strongly preferred
• Professional communication skills (written and verbal)
• Versatile attention to detail (e.g., woodshop, paint, cut & sew products) and strong organizational skills
• Thorough knowledge of quality control processes, practices, and best practices standards
• Ability to manage multiple projects, priorities and tasks
• Ability to develop, read, comprehend, and follow written instructions, part prints, drawings, and component specifications
• Continuous-improvement mindset
• Responsible and trustworthy
• Ability to add and subtract, and perform simple division and multiplication
• Strong problem-solving, judgment, and decision-making skills.
• Proficient in document control preferred
• Experience with ISO 13485, Six Sigma, 5 S and LEAN also preferred

EXPERIENCE & EDUCATION

• High School Diploma / GED
• Minimum of 2 years’ experience in quality control, preferably in a manufacturing environment
• Product inspection experience

To Apply:

• To be considered for this position, submit your cover letter and resume to careers@dynatronics.com.

Dynatronics seeks a qualified Director of Sales to forecast, establish, and refine aggressive sales targets to meet Dynatronics’ Therapy Products Division objectives. The Director of Sales is responsible for directing the entire sales process as well as developing and implementing strategic sales plans that promote sales growth.

Responsibilities

• Develop and implement dynamic quota-based, accurately forecasted quarterly and annual sales plan in support of Dynatronics’ strategy and objectives
• Coordinate and recommend sales strategy improvements based on market research and competitor analyses
• Direct systematic sales meetings and ensure interim best practices communications are coordinated between sales staff, optimizing the flow of knowledge and experience to support sales plan objectives
• Manage multiple channel selling strategies, maximizing various physical medicine markets including physical therapy practices, hospitals, cardiac rehab, athletic training rooms, home health, and more
• Act as liaison with Information Technology (IT) to leverage data management and customer relationship management (CRM) tools to identify and publish accurate sales metrics and analytics to support the needs of Sales, Marketing, and Finance
• Refine and implement profitable, incentive-based annual compensation program, collaborating with Finance on monthly commission payouts
• Partner with Human Resources to acquire, professionally develop, and manage talented sales team capable of consistently meeting and exceeding sales initiatives
• Establish and maintain excellent rapport with vendors, resolving escalated issues when necessary
• Performs additional related duties as needed

Qualifications

• Minimum of 5 years of proven sales management experience, preferably in the medical device industry
• Bachelor’s degree in business, marketing, or related field; or equivalent knowledge and experience
• Knowledge of sales management business acumen, principles, and best practices; current with relevant technology trends and applications, preferably in the medical device industry
• Exceptional sales, customer service, and interpersonal skills, able to build strong relationships cross-functionally and with external customers (e.g., clients/customers, dealers, vendors, contractors)
• Ability to lead others, translating skills through training and mentoring
• Effective, influential verbal and written communication and presentation skills
• Proven problem-solving, strategic-thinking, and critical-analysis ability
• Proficient with Microsoft Office Suite and sales software, databases, and CRM tools, preferably HubSpot
• Excellent attention to detail, time management, project management, and organizational skills
• High level of integrity and ethics, able to handle sensitive and proprietary information with discretion and confidentiality
• Quality-first, continuous-improvement, and proactive mindset

Schedule

This is a full-time, benefit-eligible position. Occasional evening and weekend work is required as job duties demand. Work hours are from 8:00 to 5:00 with an hour for lunch. Secondary employment or consulting work is prohibited without prior authorization from the CEO.

Benefits

Dynatronics offers competitive wages and benefits, including medical, dental, vision, disability, life insurances; paid time off (PTO); a 401(k) retirement plan; and a great company culture and work environment.

To Apply

To be considered for this position, submit your cover letter and resume to careers@dynatronics.com.