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A career with Dynatronics is an opportunity to work with some of the best in the industry. Be part of a company with more than 30 years of experience manufacturing and distributing rehabilitation equipment and advanced medical devices.

Current Open Positions:

Human Resources Generalist (Cottonwood Heights, UT)

The Human Resources Generalist is responsible for administering all site-specific human resources activities, including, but not limited to, talent acquisition & recruitment, new hire onboarding, payroll processing, benefits, employee files and documentation, training & development, employee health and safety, employment terminations, and anything else needed for employment best practices and above-board compliance with state and federal regulations.

SUPERVISORY RESPONSIBILITY

None

ESSENTIAL FUNCTIONS & RESPONSIBILITIES

  • Administrative Support: Provide administrative support to Director of Human Resources by performing tasks including, but not limited to, preparing reports, memos, invoices, letters, and other documents; filing and retrieving records, documents, and reports; researching and conducting data to prepare documents for review and presentation by boards of directors, committees, and executives; preparing for meetings and accurately recording minutes of meetings; reading and analyzing incoming memos, submissions, and distributing them as needed; and fielding incoming requests
  • Talent Acquisition & Recruitment: Recruit employees and temporary employees depending on business needs; track temporary employees to go permanent; post positions on recruitment job posting websites; manage and prescreen applicants for open positions; schedule interviews between hiring managers and candidates and assist in interview process; substantiate applicants’ skills by administering and scoring tests when applicable; conducting background and reference checks, and coordinating drug testing
  • New hire onboarding: Welcome new employees by conducting new hire orientation to complete all forms required to convert an individual to an official employee; manage employee resource requests and orient to the office (office/seating chart, workstation, breakrooms, etc.)
  • Benefits: Monitor eligibility; assist with online new hire and annual open enrollment; and manage status changes, cancellations, and deferrals as appropriate to medical insurance, dental insurance, vision insurance, disability, life insurance, HSA/FSA accounts, and 401(k) retirement plan; calculate and communicate employee payroll deductions; coordinate claim resolutions with insurance broker; manage leave of absence requests; audit monthly invoices with benefits providers
  • Payroll administration: Review and process Bird & Cronin’s bi-weekly payrolls; audit PTO balances; pull payroll reports from system as needed by management; answer payroll questions and facilitate resolutions to payroll errors
  • Performance documentation: Support managers in documenting employee performance in the event of corrective disciplinary action (e.g., verbal warning, written warning, performance improvement plan—PIP) and performance reviews (90-day, mid-year, annual)
  • Employee files and data: Accurately and confidentially maintain employee records in employee files and databases; maintain employee information by entering and updating employment and status-change data in the payroll/HRIS system; assemble, prepare, and analyze employee data reports; perform file audits to ensure that all required employee documentation is collected and maintained
  • Employee Health & Safety: Remain aware of situations that pose a safety risk and partner with operations to mitigate all risks; process and manage employee workers’ compensation claims to closure; serve on safety committee; complete OSHA logs
  • Employment terminations: Complete termination documentation and conduct exit interviews as needed; process benefit cancelations and coordinate COBRA notifications; manage corresponding unemployment insurance claims
  • Employee relations & culture: Field employee questions and concerns on areas of responsibility; manage employee relations programs (e.g., wellness, holidays, annual employee celebration)
  • HR Development: Remain up-to-date on developments in HR industry trends, legislation, technologies, and techniques by reviewing current literature/publications, networking with colleagues, participating in professional educational meetings, workshops, and conferences
  • Perform additional, related duties as needed

COMPETENCIES

  • Knowledge of human resources management business acumen, principles, and best practices; current with relevant trends and applications
  • Strong attention to detail; strong time management, project management, and organizational skills; able to perform a wide variety of tasks and multi-task efficiently
  • Ability to skillfully gather, review, summarize, interpret, and analyze data; able to conduct root-cause investigations, and prepare reports on findings in a resourceful manner
  • Basic math skills, able to add and subtract, and perform simple division and multiplication
  • Influential, high level of verbal and written (including technical writing) communication skills; able to read, comprehend, and follow instructions; and speak, read, and write English fluently
  • Advanced proficiency in Microsoft Office applications (Outlook, Word, Excel, PowerPoint); and business management or Human Resources Information Systems (HRIS) and payroll software, databases, and tools (preferably Paycom)
  • Exceptional customer service and interpersonal skills, able to build strong relationships and maintain rapport cross-functionally and with external customers (e.g., clients/customers, dealers, vendors, contractors)
  • Ability to work independently, with minimal supervision, and also work on a team
  • High level of integrity and ethics, able to handle sensitive and proprietary information with discretion and confidentiality
  • Ability to remain calm under pressure and work to deadlines in a fast-paced manufacturing environment
  • Quality commitment; continuous-improvement, entrepreneurial, and proactive mindset
  • Alignment with Dynatronics mission, vision, and core values

EXPERIENCE & EDUCATION

  • Bachelor’s degree in business, human resources/organizational behavior, experience management, or related field; or equivalent knowledge and experience
  • Minimum 3 years of proven human resources experience, preferably in a manufacturing environment
  • Professional in Human Resources (PHR) or SHRM Certified Professional (SHRM-CP) credential preferred

TRAVEL: Requires limited travel (0-5%), mostly limited to the local area. Travel may be overnight when visiting other Dynatronics divisions or integral shareholders, dealers, customers, or vendors out of the local area.

POSITION TYPE & EXPECTED WORK HOURS: This is a full-time, benefit-eligible position. Work hours may vary, but core business hours are from 8:00am to 4:30pm with time off for breaks and a lunch period. Work hours may also require evening and weekend work, as job duties demand.

WORK AUTHORIZATION: Must be authorized to work in the United States

WORK ENVIRONMENT & OBLIGATIONS: Office: This position operates in a professional office environment. This role routinely uses standard office equipment and software such as computers, phones, photocopiers, Microsoft Office Suite programs, and fax machines. Manufacturing: This position also operates in a manufacturing environment that may require the use of personal protective equipment (PPE). This position may be exposed to moving mechanical parts and vibration. The noise level in the work environment and job sites can be loud. The environment may not be air conditioned or fully heated. Agreements: Employee will be required to sign agreements related to confidentiality/non-disclosure, non-competition, and non-solicitation.

PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. In accordance with the Americans with Disabilities Act (ADA), reasonable accommodations will be made to enable individuals with disabilities to undertake the essential duties and responsibilities of the position.

While performing the duties of this job, the employee is frequently required to speak and listen; frequently required to sit, stand, and walk; frequently required to use hands and arms to feel, reach, and grasp; frequently required to engage in repetitive motions; frequently required to lift, move, and/or carry objects up to 15 pounds; occasionally required to lift, move, and/or carry objects up to 25 pounds; and rarely required to lift, move, and/or carry objects over 25 pounds.

This is a largely sedentary role, but requires some filing, including the ability to lift files, open filing cabinets, and bend or stand on a stool as necessary.

Specific vision abilities required include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.

EEO STATEMENT: Dynatronics is an equal employment opportunity (EEO) employer. Qualified candidates and employees receive consideration regardless of race, color, religion, sex, sexual orientation, gender identity and/or expression, national origin, age, marital status, genetic information, disability, veteran status, or any other characteristic protected by federal, state, or local law. Dynatronics provides reasonable accommodations for qualified individuals with disabilities. This policy applies to employment actions on every level, including, but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation, and selection for training.

OTHER DUTIES: Please note that this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time, with or without notice, at the discretion of Dynatronics management.

AT-WILL EMPLOYMENT: Dynatronics reserves the right to terminate employment at any time, for any reason, or for no reason at all. This job description is not a contract nor is it a guarantee of employment for any specific period of time.

ACKNOWLEDGMENT: This job description has been approved by all levels of management. Employee signature below constitutes employee’s understanding of the essential requirements, functions, and duties of the position.

Click here to apply.

Dynatronics is an Equal Employment Opportunity Employer and participates in E-Verify.

Technical Services Administrative Assistant (Cottonwood Heights, UT)

The Technical Services Administrative Assistant is a world‐class Customer Care advocate, thriving on the opportunity to solve customer issues and driven to provide proactive, customer‐centric service. The Tech Services Admin. Asst. is responsible to provide product technical support, resolving routine inquiries, orders, and complaints from customers regarding manufactured and distributed products and services, applying judgment and escalating inquiries to more specialized technical staff when appropriate, and documenting service data communications in the process. The Tech Services Admin. Asst. also provides administrative support to the Technical Services Manager and department, to ensure product repair and service is completed and documented efficiently, effectively, and in compliance with quality regulations; and communicates with internal and external customers and dealers on status.

SUPERVISORY RESPONSIBILITY

None

ESSENTIAL FUNCTIONS

Product Technical Support

  • Provide customer and sales rep support (via calls, emails, mail, and fax) for product recommendations, problem resolutions, complaint handling, and troubleshooting in a professional and expeditious manner; routing to Repair Technicians as needed
  • Diagnose and resolve customer issues by visualizing customer equipment and providing hardware and software technical support, using in‐depth product knowledge and using troubleshooting techniques and tools to identify defective products
  • Process returns and special account instructions according to established procedures
  • Document customer communications, resolutions, and corresponding orders in Visual, verifying all entries for accuracy; ensure documentation is done in compliance with SOP for Dynatronics service and ISO 13485

Technical Services Administrator

  • Provide administrative support to the Technical Services Manager and department including, but not limited to: receiving, processing, routing, and scheduling incoming product for repair and/or service
  • Coordinate shipment of outgoing of serviced product
  • Communicate status updates to customers
  • Process and send invoices for technical repair services and outside service calls completed
  • Compile daily service department data and other documentation needed for departmental reporting

How to Apply: To be considered for this position, submit your cover letter and resume to careers@dynatronics.com.

Dynatronics is an Equal Employment Opportunity Employer and participates in E-Verify.

Customer Care Associate (Cottonwood Heights, UT)

Dynatronics seeks a qualified Customer Care Associate to provide outstanding, detail-oriented customer service to Dynatronics’ customers and sales force by placing orders, suggesting and coordinating solutions, and fostering positive relationships by remaining friendly, helpful, and caring through the process.

Responsibilities

  • Meet and exceed Customer Care individual and team goals:
    • Individual Development—Take ownership on developing strengths, talents, and potential; remain receptive to feedback and actively work to implement improvements
    • Thought Leader—Generate ideas that inspire, enhance, and improve processes and systems in place; be innovative and knowledgeable, identifying opportunities
    • People Leader—Help others to grow and develop as a result of their influence; lead by example, project confidence, and inspire team members to improve; go above and beyond to maintain high level of professionalism
    • Adaptability—Embrace change and encourage others to do likewise; demonstrate a willingness and ability to learn and improve
  • Communicate purposely with customers and sales representatives using phone, email, and fax interactions; develop rapport with potential customers and maintain/strengthen rapport with valued current customers
  • Recommend products or services by analyzing needs and answering questions about product specifications, pricing, use, shipping, etc.
  • Enter new and maintain current information for customer accounts, enter quotes for products and freight, process credit card preauthorization, enter service orders for repairs, and send invoices to customers
  • Resolve customer complaints by determining the cause of the issue, and selecting the best solution to solve the issue
  • Obtain necessary information from customers to adequately follow up and monitor status of all backorders
  • Recommend potential products, services, or improvements to management by collecting customer information and analyzing customer needs
  • Foster relationships with external and internal customers to improve customer retention rate
  • Communicate and partner with Technical Services department concerning repairs/warranties
  • Follow communications guidelines to ensure outstanding customer service is being delivered; document customer communications and changes as needed
  • Perform additional, related duties as needed

Qualifications

  • High School Diploma / GED
  • Bachelor's Degree preferred, or equivalent knowledge and experience
  • Minimum 1 year of proven customer care experience preferred
  • Exceptional customer service and interpersonal skills, able to build strong relationships and maintain rapport cross-functionally and with external customers (e.g., clients/customers, dealers, vendors, contractors)
  • Knowledge of customer care business acumen, principles, and best practices; current with relevant trends and applications
  • Strong commitment to customer care, as evidenced by dependability with attendance and engagement
  • Medical device and supply product knowledge and e-commerce background preferred
  • Strong attention to detail; strong time management, project management, and organizational skills; able to perform a wide variety of tasks and multi-task efficiently
  • Basic math skills, able to add and subtract, and perform simple division and multiplication
  • Strong verbal and written communication skills; able to read, comprehend, and follow instructions; must speak, read, and write English fluently
  • Proficient in Microsoft Office applications (Outlook, Word, Excel) and customer service management (CRM) software, databases, and tools
  • Ability to work independently, with minimal supervision, and also work on a team
  • Ethical and professional conduct
  • Ability to remain calm under pressure and work to deadlines in a fast-paced manufacturing environment
  • Quality #1 commitment; continuous-improvement, entrepreneurial, and proactive mindset
  • Alignment with Dynatronics vision, mission, and core values

Schedule: This is a full-time, benefit-eligible, hourly non-exempt position. Occasional evening and weekend work may be required as job duties demand. Core work hours are from 8:30am to 5:00pm, with 30 minutes for lunch.

Pay range: $18-$20 per hour, commensurate with experience.

Benefits: Dynatronics offers competitive wages and benefits, including medical, dental, vision, disability, life insurances; paid time off (PTO); a 401(k) retirement plan; and a great company culture and work environment.

How to Apply: To be considered for this position, submit your cover letter and resume to careers@dynatronics.com.

Dynatronics is an Equal Employment Opportunity Employer and participates in E-Verify.

Materials Manager (Cottonwood Heights, UT)

Dynatronics seeks a qualified Materials Manager to directly manage the purchasing functions and oversee inventory control. This includes managing the acquisition of materials and other products critical to the support of production and operations through negotiating optimal pricing, availability, and delivery of materials with vendors; and overseeing the inventory process thereafter.

Responsibilities
  • Procurement
    • Directly manage the acquisition of materials and other products critical to the support of production and operations through negotiating optimal pricing, availability, and delivery of materials with vendors including, but not limited to:
      • Reviewing and processing of requisitions for materials and other product needs for production
      • Sourcing product and follow approval processes for supplier, pricing, and purchase order (PO) approvals
      • Supporting internal customers by providing exceptional customer service and providing information regarding products and availability in a proactive, timely, and professional manner
      • Creating orders, manage delivery, and maintain line of sight to inventory and production scheduling
      • Developing positive relationships and maintain rapport with suppliers, driving to continuous-improvement goals of optimal cost, quality, service, availability, and delivery
      • Arranging and managing visits/meetings to/from suppliers including setting agendas, providing reports, and doing follow-up
      • Oversee Buyers to ensure ordering meets all demand schedules and does not create E&O (excess and obsolete) inventory
      • Drive ordering activity (JIT, Kanban, etc) in support of lowest price and decreased inventory on hand
    • Manage supplier negotiations to obtain product or service information, and optimal product pricing, availability, and delivery schedules
      • Resolving supplier performance issues (cost, quality, delivery) in support of company objectives, determining proper corrective actions to defective and unacceptable goods and services, and escalating issues in a timely manner to management when needed
    • Prepare purchase orders or bid requests; monitor the fair market price of all raw materials and negotiate stocking agreement contracts within budgetary limitations and scope of authority
    • Participate in QST (Quality Support Team) for all new products and existing products, and MRB (Material Review Board)
  • Inventory Control
    • Oversee inventory control processes, coordinating the planning and procurement of materials, equipment, tools, and supplies through the use of accurate bills of materials (BOM), inter-branch-transfer (IBT) product requests, monthly work orders, etc., to drive Materials Requirement Planning (MRP)
    • Manage end-of-life components with contract manufacturers and source alternate supplies in conjunction with engineering approvals
    • Oversee monthly/quarterly/annual inventory control activity to ensure accurate system inventory counts and goals of dollars and turns are met.
    • Analyze and control expenditures of department to conform to budgetary requirements; meet departmental financial objectives by forecasting requirements, preparing an annual budget, scheduling expenditures, and analyzing variances
Additional Responsibilities
  • Partner with Human Resources to acquire, professionally develop, and manage talented strategic sourcing team capable of consistently meeting and exceeding objectives
  • Remain up to date on developments in materials management (inventory, procurement) industry trends, technologies, and techniques by reviewing current literature/publications, networking with colleagues, and participating in professional educational meetings, workshops, and conferences
  • Perform additional, related duties as needed
Competencies
  • Essential
    • In-depth knowledge of materials management (inventory, procurement) business acumen, principles, and best practices; current with relevant trends and applications
    • Strong problem-solving, strategic-thinking, and critical-analysis ability; able to make effective decisions and execute an appropriate course of action that complies with procurement and inventory control requirements while supporting business objectives
    • Strong leadership skills; understanding of performance management and conflict resolution principles, able to lead others and translate skills through training and mentoring
    • Excellent attention to detail; time management, project management, and organizational skills; able to perform a wide variety of tasks and multi-task efficiently
    • Working knowledge of regulatory requirements for medical devices in global markets, including US, EU and Canada; FDA Quality System Regulation, ISO 13485, and Current Good Manufacturing Principles (cGMP)
    • Proficient with business management or enterprise resource planning (ERP) software; Proficient in Microsoft Office applications (Outlook, Word, Excel, PowerPoint)
    • Strong verbal and written communications; able to draft policy and procedures relative to management responsibilities; able to speak, read, and write English fluently
    • Basic math skills, able to add and subtract, and perform simple division and multiplication
    • Exceptional customer service and interpersonal skills; able to build and maintain rapport, and work effectively cross-functionally and with external customers (e.g., clients/customers, dealers, vendors, contractors)
    • Professional and business judgment with high level of integrity and ethics, able to handle sensitive and proprietary information with discretion and confidentiality
    • Ability to remain calm under pressure and work to deadlines in a fast-paced manufacturing environment
    • Quality #1 commitment; continuous-improvement, entrepreneurial, and proactive mindset
    • Alignment with DYNA mission, vision, and core values
  • Qualifications
    • Minimum 3 years of proven experience in materials management, preferably in the medical device or supply industry and in a manufacturing environment
    • Bachelor’s degree in supply chain or related degree, or equivalent knowledge and experience
    • Preferred certification: APICS Certified in Production and Inventory Management (CPIM), or ISM Certified Professional in Supply Management (CPSM)
    • In-depth knowledge of materials management (inventory, procurement) business acumen, principles, and best practices; current with relevant trends and applications
    • Strong problem-solving, strategic-thinking, and critical-analysis ability; able to make effective decisions and execute an appropriate course of action that complies with procurement and inventory control requirements while supporting business objectives
    • Strong leadership skills; understanding of performance management and conflict resolution principles, able to lead others and translate skills through training and mentoring
    • Excellent attention to detail; time management, project management, and organizational skills; able to perform a wide variety of tasks and multi-task efficiently
    • Working knowledge of regulatory requirements for medical devices in global markets, including US, EU and Canada; FDA Quality System Regulation, ISO 13485, and Current Good Manufacturing Principles (cGMP)
    • Proficient with business management or enterprise resource planning (ERP) software; Proficient in Microsoft Office applications (Outlook, Word, Excel, PowerPoint)
    • Strong verbal and written communications; able to draft policy and procedures relative to management responsibilities; able to speak, read, and write English fluently
    • Basic math skills, able to add and subtract, and perform simple division and multiplication
    • Exceptional customer service and interpersonal skills; able to build and maintain rapport, and work effectively cross-functionally and with external customers (e.g., clients/customers, dealers, vendors, contractors)
    • Professional and business judgment with high level of integrity and ethics, able to handle sensitive and proprietary information with discretion and confidentiality
    • Ability to remain calm under pressure and work to deadlines in a fast-paced manufacturing environment
    • Quality #1 commitment; continuous-improvement, entrepreneurial, and proactive mindset
    • Alignment with DYNA mission, vision, and core value

ScheduleThis is a full-time, benefit-eligible, exempt/salaried position. Occasional evening and weekend work may be required as job duties demand. Core work hours are from 8:30am to 5:00pm, with 30 minutes for lunch.

Pay range: $65,000 annual salary, commensurate with experience.

BenefitsDynatronics offers competitive wages and benefits, including medical, dental, vision, disability, life insurances; paid time off (PTO); a 401(k) retirement plan; and a great company culture and work environment.

How to ApplyTo be considered for this position, submit your cover letter and resume to careers@dynatronics.com.

Dynatronics is an Equal Employment Opportunity Employer and participates in E-Verify.

Junior Systems Administrator & Helpdesk Technician (Cottonwood Heights, UT)

Dynatronics seeks a qualified Junior Systems Administrator & Helpdesk Technician to support the IT Supervisor to maintain, test, and troubleshoot the server, network, and telephone hardware and software; including installation of, preventive maintenance and repairs on, and testing of computer systems, network systems, server infrastructure, and peripherals within established standards and guidelines.

This position is also responsible for the daily management and resolution of employee support requests, ranging from network troubleshooting and server maintenance to peripheral replacement; including ongoing support includes the diagnosis and resolution of day-to-day problems faced by end users. This position also assists IT staff with technical support and training of desktop and laptop computers, applications, and related technology; including the development and dissemination of custom and packaged software applications and operating systems to end users.

Responsibilities

  • Support IT Supervisor in day-to-day operations and updates to maintain, test, and troubleshoot the server, network, and telephone hardware and software including, but not limited to:
    • Install and provide preventive maintenance and repairs on and testing of computer systems, network systems, server infrastructure, and peripherals within established standards and guidelines
    • Provide ongoing administrative computer support and maintenance of Linux, Mac, and Windows machines
    • Monitor and verify the integrity and availability of all hardware, server resources, systems and key processes
    • Monitor enterprise systems with regard to performance, reliability, capacity and execute appropriate support, maintenance, upgrades, and changes as needed; assisting IT Supervisor with all releases following completion of enterprise project work
    • Perform common administration tasks on critical server, network, and peripheral equipment, ensuring industry standard configurations and security models
  • Provide effective and timely daily management, diagnosis, and resolution of day-to-day problems faced by onsite and remote end users and corresponding IT support requests ranging from normal technology and application issues to network troubleshooting and server maintenance to peripheral replacement
    • Work with vendor support representatives and other IT staff, as appropriate, to determine and resolve technical problems
  • Install and configure computers, peripherals, and software for local and remote users; maintaining all hardware inventory and software library licenses

Qualifications

  • High School Diploma / GED required
  • Bachelor’s degree in Information Systems or related technical degree/certificate preferred; or equivalent knowledge and experience
  • Minimum 1 year of proven IT network and systems administration and helpdesk support in the following:
    • Active Directory, Microsoft Exchange, SQL server, Microsoft and non-Microsoft servers
      • Microsoft Windows Operating Systems (XP, 7, 8, 2K3, 2K8, 2K12, 2K16)
      • O365
    • Administration of a Microsoft Active Directory environment and subordinate services (i.e., DNS, DHCP, IIS, etc.)
  • Working knowledge of Active Directory, Microsoft Exchange, SQL server, Microsoft and non-Microsoft servers and infrastructure technology; working knowledge of general IT business acumen, principles, and best practices; current with relevant trends and applications
  • Exceptional customer service and interpersonal skills; able to build and maintain rapport, and work effectively cross-functionally and with external customers (e.g., clients/customers, dealers, vendors, contractors)
  • Strong professional and business judgment with problem-solving, strategic-thinking, and critical-analysis ability; able to make effective decisions and execute an appropriate course of action that complies with IT requirements while supporting business objectives
  • Excellent attention to detail; time management, project management, and organizational skills; able to perform a wide variety of tasks and multi-task efficiently
  • Ability to work independently, with minimal supervision, and also work on a team
  • Strong verbal and written communications; able to read, comprehend, and follow instructions and communicate promptly and professionally; able to speak, read, and write English fluently
  • Basic math skills, able to add and subtract, and perform simple division and multiplication
  • High level of integrity and ethics, able to handle sensitive and proprietary information with discretion and confidentiality
  • Ability to remain calm under pressure and work to deadlines in a fast-paced manufacturing environment
  • Quality #1 commitment; continuous-improvement, entrepreneurial, and proactive mindset
  • Alignment with DYNA mission, vision, and core values

Schedule

This is a full-time, benefit-eligible, exempt/salaried position. Occasional evening and weekend work may be required as job duties demand. Core work hours are from 8:30am to 5:00pm, with 30 minutes for lunch.

Pay range: $45,000 to $55,000 annual salary, commensurate with experience.

Benefits

Dynatronics offers competitive wages and benefits, including medical, dental, vision, disability, life insurances; paid time off (PTO); a 401(k) retirement plan; and a great company culture and work environment.

How to Apply

To be considered for this position, submit your cover letter and resume to careers@dynatronics.com

Dynatronics is an Equal Employment Opportunity Employer and participates in E-Verify.

Inventory and Receiving Agent (Ooltewah, TN)

Dynatronics seeks a qualified Inventory and Receiving Agent to receive all incoming shipments, including, but not limited to unpacking, examining, routing, stocking, labeling, rejecting when damaged, and recording product. This position is responsible to ensure accurate inventory at the site via the annual inventory and cycle counts. This position will also support other supply chain functions such as the return merchandise authorization (RMA) process and releasing orders to support just-in-time (JIT) ordering.

Responsibilities

  • Receive, unpack, examine, and route incoming shipments; reject damaged items and record shortages; coordinate information with Procurement/Purchasing, who will correspond with shipper to rectify damages and shortages
  • Stock shelves, label products, and rotate stock (based on expiration date and serial tracking); deliver specialty items to departments as needed
  • Release orders to support just-in-time (JIT) ordering when needed
  • Maintain inventory records by adding supplies, product, and equipment in Enterprise Resource Planning (ERP) system (e.g., Visual) as they are received
  • Research receiving issues and correct records
  • Support and conduct annual physical inventory, and additional cycle counts as necessary to ensure accurate system inventory counts; support shipping if there are product discrepancies (e.g., count, location, identification)
  • Manage the return merchandise authorization (RMA) process for vendors and customers, coordinating with Customer Care when needed and by entering delivery confirmations in ERP system when needed
  • Perform additional, related duties as needed

Qualifications

  • High School Diploma / GED
  • Minimum 1 year of proven experience in warehousing receiving, preferably in a manufacturing or supply distribution environment
  • Associate’s degree preferred, or equivalent knowledge and experience
  • Working  knowledge of warehouse receiving acumen, principles, and best practices; current with relevant trends and applications
  • Excellent attention to detail; time management and organizational skills; able to perform a wide variety of tasks and multi-task efficiently
  • Proficient in Microsoft Office applications (Outlook, Word, Excel); proficient with business management or enterprise resource planning (ERP) software
  • Strong verbal and written communications; able to read, comprehend, and follow instructions and communicate promptly and professionally; able to speak, read, and write English fluently;
  • Basic math skills, able to add and subtract, and perform simple division and multiplication
  • Exceptional customer service and interpersonal skills; able to build and maintain rapport, and work effectively cross-functionally and with external customers (e.g., clients/customers, dealers, vendors, contractors)
  • Ability to work independently, with minimal supervision, and also work on a team
  • Ethical and professional conduct
  • Ability to remain calm under pressure and work to deadlines in a fast-paced manufacturing environment
  • Quality #1 commitment; continuous-improvement, entrepreneurial, and proactive mindset
  • Alignment with DYNA mission, vision, and core values

Schedule

This is a full-time, benefit-eligible, exempt/salaried position. Occasional evening and weekend work may be required as job duties demand. Core work hours are from 8:30am to 5:00pm, with 30 minutes for lunch.

Pay range: $13 - $16/hour, commensurate with experience

Benefits

Dynatronics offers competitive wages and benefits, including medical, dental, vision, disability, life insurances; paid time off (PTO); a 401(k) retirement plan; and a great company culture and work environment.

How to Apply

To be considered for this position, submit your cover letter and resume to careers@dynatronics.com.

Dynatronics is an Equal Employment Opportunity Employer and participates in E-Verify.

More Career Opportunities:

Check out open positions with our partners: Hausmann, and Bird & Cronin.

If you're interested in joining the Dynatronics team, please send your cover letter and resume to careers@dynatronics.com.

Dynatronics is an Equal Employment Opportunity Employer and participates in E-Verify.